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Issues logging in 03.31.2022


Is anyone else having login issues to the DR site? I use 2FA and its not wanting to work today.

Hi @diegocardenas!

Login and 2FA are working as expected, no issues have been found by our team.

The codes might not work if time is not correctly synced. If you use Google Authenticator app, please try the following steps:

  1. On your mobile device, go to the main menu of the Google Authenticator app.
  2. Tap More > Settings > Time correction for codes > Sync now.

For other apps, you might need to synchronize your system clock or find the corresponding settings of your app and perform similar steps.

If the issue remains, please let us know what are your web browser, mobile device operating system and app for storing 2FA codes.